Trust is just as essential to online business as it is to offline transactions but can be more difficult to achieve — especially for newer Web sites associated with unknown Web vendors. Research explains that Web vendor trust can be created by cognitive and affective influences. But under what...

The Physical Internet (PI) is a holistic Supply Chain Management (SCM) concept that merges many relevant areas of current SCM research, including sustainability, effectiveness and efficiency of global value chains, information flows, as well as horizontal and vertical collaboration. Given the...

Purpose: This paper presents competing risks models, and shows how dwell times can be applied to predict users’ online behavior. This information enables real-time personalization of Web content. Design/methodology/approach: This papers models transitions between pages based upon the dwell...

Small- and medium-sized enterprises (SMEs) typically face resource and capability constraints that inhibit their innovation activities. One way SMEs can overcome these constraints is by complementing internal resources and capabilities with external knowledge, referred to as open innovation....

Traditional organizational and information systems (IS) researchers have stridently resisted data collections using online data panels, such as Mechanical Turk (MTurk). Although many of their concerns are legitimate, we strongly disagree with the grounds and substance of their reasons for...

Information systems (IS) research frequently uses survey data to measure the interplay between technological systems and human beings. Researchers have developed sophisticated procedures to build and validate multi-item scales that measure latent constructs. The vast majority of IS studies uses...

Businesses continue to make large investments in information technology (IT) resources, and it is crucial for them to implement effective management strategies to better leverage these resources. Modern organizations are increasingly dependent on IT to remain agile and competitive in a rapidly...

Majority influence is the attempt by a majority of group members to impose their common position on group dissenters during group decision making. Because of globalization, the use of cross-cultural teams in group tasks is becoming increasingly common. The objective of this study was to...

Project groups are becoming a mainstay in today's work environment. This trend, coupled with globalization, has virtualized many teams, and has made communication among group members vital to project success. This study evaluates the impact of varying group size and social presence on...

Audience Response Systems (ARS) are a technologies that show promise in helping large groups or classrooms be more effective. We explore the phenomenon of large-group process interactivity in interpersonal computer-mediated communication in the specific case of large classrooms. We develop a...