Since the last decade, there has been a tremendous growth in the call center businesses in several metropolitan and urban cities in India. Mumbai city is no exception to this sudden boom. The call center businesses employ over 500,000 nascent employees in the age group of 18 – 28 yrs in...

Based on the model and the concepts presented in Cugueró-Escofet and Rosanas (2013), that links justice in the MCS design and use to several states of goal congruence, we also incorporate the role of trust in managers as a crucial aspect of the informal organization. We are going to show that...

This book provides a sociological guide on how to deal with rumors and gossip in business and public life. It explains the nature and social functions of rumors and gossip in various social settings, particularly in business organizations, and provides some critical advice on how to deal with...

Gegenstand dieser Arbeit ist die Konstruktion eines Ordnungsrahmens für den systemischen Umgang mit Wissen im Enterprise 2.0. Dieser Ordnungsrahmen zeigt Einsatzpotentiale und Handlungsfelder des Enterprise 2.0-Konzepts für Wissensmanagement systematisch auf und vermittelt ein Verständnis...

This paper aims to investigate the impact of Industry 4.0 and Circular Economy on Lean Leadership and Lean Culture, providing insights into how Lean Manufacturing companies can adapt their leadership and culture styles to succeed in the new business environment. We have conducted a systematic...

Firms and suppliers are now using new digital technologies to make decisions for successful strategies. Firms are struggling with the supply chain dynamics needed to increase revenue and mitigate risk, and improve resilience after COVID-19. With the setting of strong competition and firms'...

Project management and project portfolio management (PPM) foster competitiveness by facilitating the implementation of organizational strategy. Although organizations often struggle to develop PPM capabilities, the academic community does not have an in-depth understanding of the conditions for...

This study aims to systematically review the key characteristics and issues in Corporate Social Responsibility among Small and Medium Enterprises (CSRS) research. The Systematic Assessment Quantitative Technique (SQAT) developed by Australian researchers, Catherine Pickering and Jason Antony...

The main aim of this research article is to develop an econometric model in order to establish the influence of green performance on digitization, green production and environment commitment. The data was collected through a questionnaire- based survey on companies' representatives. The analysis...

Transformation of business models using digital technologies is depicted by the European Green Deal (EC, 2019) as a key factor in achieving sustainability goals. For the business environment, the digitalization of organizations entails changes in the accounting functions, correlated with the...