In recent years, the structure of the reinsurance industry has evolved rapidly in response to, among other factors, changes in the nature of risks to be insured (e.g., climate related risks), technological innovations (e.g., Cat models), the globalization of the financial services industry, and...

This chapter develops a practice approach to institutional ambidexterity. In doing so it first explores the ‘promise’ of institutional ambidexterity as a concept to address shortcomings within the institutional theory treatment of complexity. However, we argue that this is an empty promise...

This paper explains how dynamic client portfolios can be a source of ambidexterity (i.e. exploration and exploitation) for knowledge intensive firms (KIFs). Drawing from a unique qualitative dataset of firms in the global reinsurance market, we show how different types of client relationships...