The purpose of this study is to identify factors that are influencing customer service delivery of mobile banking services in Malaysian banking industry. The study also aimed at coming up with a new model describing customer service delivery. This study modified the concept of Kano's Model...

Purpose: The purpose of this paper is to provide an insight into the voluntary corporate governance disclosure and AC practices among Malaysian property listed companies. Along with that, the influence of AC characteristics on voluntary corporate governance disclosure was also examined....

This paper discusses the impact of criminal activities on residential property value. With regard to criminal activities, the paper emphasizes on the contribution of each component of property crime. One thousand (1000) sets of structured questionnaire were administered on the residents of...

It is an understatement to say that residential neighbourhood crime (property crime) is soaring globally with a devastating consequence. However, one of the modern strategies/concepts employed in combating the social menace is crime prevention through social development (CPSD). The aim of this...

This article centres on validating a proposed model, socio-environmental design factors (SEDeF) meant to complement the penal system in the area of combating residential neighbourhood crime within the Nigerian residential estates. The research sought experts' opinion on the desirability and...

Purpose This paper aims to evaluate the bane of home ownership in Nigeria through mortgage financing by examining the determinants of intention of using mortgage in financing home ownership. Design/methodology/approach The paper adopted a survey quantitative research design. A total of 235 valid...