Bringing innovations to market is critical to industrial progress and economic growth. We explore the potential for IT to enable innovations, and thus improve productivity. We hypothesize that a knowledge stock of process-oriented R&D increases total factor productivity growth by leveraging...

The impact of Interorganizational Information Systems (IOS) on industrial markets is complex because of multiple individual effects. We separate the impact into three effects: value added to the marketed good, buyer IOS adoption costs, and less volume sensitive supplier costs. We conclude the...

We study franchise arrangements that allow franchisees with exclusive territories to own their customers. This permits franchisees to benefit from positive externalities in the franchise network through interfranchise transfers based on the purchases by their customers at other franchises on the...

This study evaluates the extent to which the added value to customers from a supplier's application of information technology (IT) is manifested through premium prices of a traded good. The study demonstrates that IT can add value to an otherwise undifferentiated good and shows how these...

Customers often resist the adoption of electronic communication innovations offered by suppliers because of customer adoption costs. In addition to tangible adoption costs, for example the purchase of new technology, there are intangible costs, often related to organizational inertia and...

When using electronic marketplaces as a method to exchange goods and services in business-to-business markets, investments are required to integrate this method of buying and selling into the internal systems of the market participants. These investments are typically information technology (IT)...