Describes a recent management development programme for the managers of a business school. Steve Johnson explains how the programme made him into a “learning manager”. He outlines how the programme contributed to some recent success stories.

Cover -- Title Page -- Copyright -- Contents -- Introduction -- Chapter 1: The Case for Sales Coaching -- Dynamic Sales Coaching is Better than Rndom Sales Coaching -- The Benefits of Reading (and Using!) This Book -- Delivering Consistent Sales Performance as a Sales Manager -- Shortening the...

Considers the implications for the training of people with disabilities of the shift towards a new system for the delivery of publicly funded training schemes, based upon Training and Enterprise Councils (TECs). People with disabilities face a number of barriers to labour market participation,...

Research evidence suggests that SMEs are significantly less likely than larger employers to provide or fund formal training leading to qualifications for employees. The training (or more accurately learning) that does take place in most SMEs tends to be informal, on‐the‐job and related to...

Workforce development is becoming a higher priority for government, both as a means of addressing social exclusion and raising competitiveness. However there is limited evidence of the contribution of training to the success of individual firms and even less evidence of the impact of such...