Given the increasing competition in the software industry and the critical consequences of software errors, it has become important to develop methods for early forecasting of software quality. This research utilized a novel forecasting approach based on recent work in using prediction markets,...

We examine the effect of race on market outcomes by selling iPods through local online classified advertisements throughout the United States in a year-long field experiment. Each ad features a photograph of the product being held by a dark- or light-skinned (“black” or “white”) hand. To...

Before reaping transaction cost savings from the Internet, online sellers must credibly communicate the quality of their goods or their reliability of delivery. We use baseball cards as an example to address (1) whether consumers fully understand the risk of online trading, (2) the extent to...

We conducted 80 auctions on eBay. Forty of these auctions were for various popular music CDs while the remaining 40 auctions were for video games for Microsoft's Xbox gaming console. The revenue equivalence theorem states that any auction form having the same effective reserve price yields the...

Social media platforms ban users and remove posts to moderate their content. This "speech policing" remains controversial because little is known about its consequences and the costs and benefits for different individuals. I conduct two field experiments on Twitter to examine the effect of...

Reputation systems are used by nearly every digital marketplace, but designs vary and the effects of these designs are not well understood. We use a large-scale experiment on Airbnb to study the causal effects of one particular design choice — the timing with which feedback by one user about...

We study the pricing and tipping behaviour of users of the online service 'Google Answers'. While they set a price for the answer to their question ex ante, they can additionally give a tip to the researcher ex post. We develop a model that is based on reciprocal theories of social preferences...

Social media platforms ban users and remove posts to moderate their content. This "speech policing" remains controversial because little is known about its consequences and the costs and benefits for different individuals. I conduct two pre-registered field experiments on Twitter to examine the...

Technology & Marketing Ventures, Inc. (TMVi) has developed a creative, integrated bi-partisan solution to jumpstart the American economy and create American jobs. To facilitate executing the plan, TMVi has architected and designed a focused collaborative network organization (CNO). The TMVi Tax...

Digital nudging leverages behavioral science and information technology to provide a new set of tools for designers to change behavior and create habits. Examples of digital nudges include smart feedback and reminders and technology defaults. In this chapter, I discuss the role of design and...