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Have pure-play internet banks caught up with traditional and hybrid banks over the past decade?
Zhang, Yu; Teague, Charles E.; Hucks, Randall; Robison, … - In: International journal of electronic finance : IJEF 10 (2020) 1/2, pp. 23-42
Persistent link: https://www.econbiz.de/10012509266
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Assessing the opportunities and behaviors of banking clients in Romania : an analysis of the use of online banking applications
David, Simona - In: Academic journal of economic studies 5 (2019) 2, pp. 63-73
Persistent link: https://www.econbiz.de/10012039017
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The impact of banks adoption of multi-channels mix on the internet banking service encounter quality : the case of Arab Middle East region
Migdadi, Yazan Khalid Abed-Allah; Omary, Ola Maher Al. - In: International journal of services and standards 12 (2017) 1, pp. 47-63
Persistent link: https://www.econbiz.de/10011874861
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An analysis of customers' acceptance of internet banking : an integration of e-trust and service quality to the TAM : the case of Turkey
Akgül, Yakup - In: E-manufacturing and E-service strategies in …, (pp. 154-198). 2018
Persistent link: https://www.econbiz.de/10011862549
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Consumer perceptions of online banking in Spain using netnography : a positioning story
Clemente-Ricolfe, Jose-Serafin - In: The international journal of bank marketing : IJBM 35 (2017) 6, pp. 966-982
Persistent link: https://www.econbiz.de/10011788290
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The influence of Internet banking services quality on e-customers' satisfaction of Saudi banks : comparison study before and during COVID-19
Alarifi, Areej Abdulrahman; Husain, Khalid Sami - In: International journal of quality & reliability management 40 (2023) 2, pp. 496-516
Persistent link: https://www.econbiz.de/10013535697
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Employees' perception as internal customers about online services : a case study of banking sector in Nigria
Khan, Habib Ullah; Lalitha, V. V. Madhavi; Omonaiye, … - In: International journal of business innovation and research 13 (2017) 2, pp. 181-202
Persistent link: https://www.econbiz.de/10011724578
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Factors affecting the adoption or acceptance of internet banking services : a review and analysis of past research
Mishra, Vaibhav; Vrijendra Singh - In: International journal of electronic business 11 (2014) 3, pp. 234-255
Persistent link: https://www.econbiz.de/10010475728
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Sustainability, digital transformation and Fintech : the new challenges of the banking industry
Pérez, Andrea (ed.) - 2021
created as a collaboration between Santander Bank and the University of Cantabria. SANFI works to identify, develop, support …
Persistent link: https://www.econbiz.de/10014230363
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Examining the relationship among customer experience, bank image, and trust : a multichannel banking perspective
Verma, Nidhi; Kaur Ghuman, Mandeep - In: Journal of global marketing 36 (2023) 2, pp. 141-164
Persistent link: https://www.econbiz.de/10014321502