The paper develops a static model to explore how, under platform competition, heterogeneous levels of switching costs can give rise to an incumbency advantage. The key condition required for the coexistence of both platforms on the market, to have effective competition, relies on the relative...

Information technology has become a constant presence in contemporary life, infiltrating community, business and state affairs. This book discusses the uses and problems of IT in both developing and advanced countries, focusing on the ways in which IT changes society without neglecting the...