We conduct a thorough review of the state of product development and innovation on mobile money platforms. It is, in effect, a first-of-its-kind catalog of products and services that have been rolled out, are being piloted or have been proposed. In each case we discuss the specific...

The contribution of mobile payments (and in particular M-PESA) in Kenya to strengthening family/social networks is well documented, and its potential to tackle financial inclusion is well understood. What has perhaps received less attention is how well mobile money is serving the business...

Across the world mobile money schemes are being launched. In such schemes financial service providers interact with clients via mobile phones or other mobile devices such as tablets. Service offerings include payments and saving as well as basic insurance products and sometimes credit based on...

This report summarizes the intent, activities, outputs and key lessons from an ambitious program of field research which sought to capture vividly and succinctly the essence of how ordinary people think about the management of their money and resources. We wanted to come up with simple...

With today's mobile money platforms, the value proposition for keeping money digital and driving up usage of digital payments is still thin. Mobile money is built on speed (real-time clearing) and liquidity (thousands of merchants where you can cash in and out). It's ready-cash (an immediately...