En el trabajo se analizan los niveles de implantación de sistemas de gestión de la calidad (SGC) en empresas del sur de España y norte de Marruecos, y las motivaciones, beneficios o barreras detectadas. Se ha tomado para ello una muestra de 322 empresas. A diferencia de otros estudios,...

El trabajo analiza las características de los emprendimientos del sector no estatal cubano en el servicio de alojamiento turístico y sus efectos sobre las valoraciones de los clientes internacionales. Los datos provienen de una muestra aleatoria simple para arrendadores (90 emprendedores) y de...

The objective of this paper is to analyze the influence that the internal and external motivations, as well as other factors can suppose for the appearance of the benefits derived from the adherence to the ISO 9001 Standards. For this, it has been made a research centered in The Spanish...

This paper seeks to analyze the influence investment in that investment in intangible resources, specifically training and advertising, has on the corporate market value. A sample of the main Spanish companies, those quoted on the IBEX-35, revealed that both investing in training and in...

The purpose of this study is to serve as orientation and guidance to academics that are starting or currently developing their research within the field of dynamic capabilities, in order to enhance their knowledge about which are the key scientific journals, authors and articles shaping this...

The current study investigates the effects of employee empowerment (EE) and work environment on Employee-Perceived Service Quality (EPSQ) and investigate the role of supportive leadership behavior (SLB) as a moderator. Particularly, the study addressed the mediating effect of job satisfaction...

Though Organizational Citizenship Behavior is unenforceable by the organization, it promotes the effective functioning of the organization through a discretionary individual behavior of employees. In this regard, Organizational Citizenship Behavior contributes to the organization in many ways....

Der Businessplan hat sich in den letzten Jahrzehnten zu einem zentralen Instrument der Unternehmensgründung entwickelt. Es geht der Mythos einher, dass es schier unmöglich ist, ohne Businessplan ein erfolgreicher Gründer zu werden. Sein Ansehen hat er der heutigen Businessplanindustrie zu...

Successful leadership is one of the most important factors contributing to the company's success, and can be defined in several ways that will be mentioned below. Leadership can be defined as the skill to encourage employees to voluntarily participate in the realization of the objectives of the...

Leadership in modern business plays a crucial role in the business success of companies. Previous studies were focused mainly on measurement of financial performance management. The aim of this paper is to explore the extent to which leadership styles affect the success of the company using the...