Purpose – This paper aims to details how e‐learning is being used to impart training at two UK media companies. Design/methodology/approach – The paper explains the reasons for the two sets of training, the form they took and the results they have achieved. Findings – The paper describes...

Purpose – This paper aims to explore the role of human‐resource (HR) specialists as change agents and the competencies they need in order to execute this role. Design/methodology/approach – Drawing on the HR literature, the paper enumerates the skills that HR specialists should seek to...

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments...

Purpose – Discusses what motivates people who work in information technology and looks at ways that companies can retain their key personnel. Design/methodology/approach – Describes a retention and reward strategy for information‐technology specialists. Findings – Details the importance...

Purpose – Describes how OpenText, an international enterprise‐software company, wanted to align its expanding European business under a common framework, following a period of rapid growth, and so chose more than 100 employees to go through workshops focused on sales and customer service....

Purpose – This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies. Design/methodology/approach – This briefing is prepared by an independent writer who adds their own impartial comments...

Purpose – Describes the role of human-resource management (HRM) in ensuring effective knowledge management in virtual teams. Design/methodology/approach – Explains how the various policies and processes designed and implemented by the HRM enable virtual teams to manage knowledge effectively...

The aim of this article is threefold: first, to discuss a framework for understanding the penetration of information and communication technology (ICT) in Western households and the abundance of associated risks such as capability deficits, a network society exclusive to internet users leading...

This article identifies contemporary society as a network society made possible by new information and communication technologies which are both a necessary condition for, and inextractable dimension of that society, and pose complex results and challenges. The prevalence of networks means that...