von Campenhausen, Claus; Lübben, Hauke - In: Journal of Consumer Marketing 19 (2002) 6, pp. 514-523
. Potential customers on the Internet tend not to be widely dispersed but are found to clog together at virtual water‐holes, known … landmark, i.e. portal, during the (short) era of Internet hype in an attempt to attract customers. Often enough with little … success. We propose a different way of thinking. The key to improving profits and margins is in understanding the Internet as …