Ray, Pradip K.; Sahu, S. - In: International Journal of Operations & Production Management 9 (1989) 4, pp. 28-47
Critical analysis of previously developed white‐collar productivity management techniques focuses on the existing … development of a more suitable productivity management methodology. A systematic procedure is described for the measurement and … evaluation of white‐collar productivity for an individual, a group of individuals or a department. The recommended measures, viz …