This study applies service quality and customer satisfaction theory to the field of education, and particularly to postgraduate studies. It examines the impact of multiple indicators of teaching quality on student satisfaction. For this purpose, a model is proposed and verified in which the...

This paper analyzes the impact of the guarantee provided by mutual guarantee societies (MGSs) on the risk premium that banks should charge for small- and medium-sized enterprise (SME) loans under the new Basel Capital Accords (Basel II and III). We also examine whether the foreseeable decrease...

Online MBA programs give postgraduate students the opportunity to develop skills and abilities to discover new business opportunities and to develop entrepreneurship intention (EI) (or entrepreneurial activity intention) and start-up behavior (SUB) (or entrepreneurship activity). This paper...

The aim of this paper is to study the differential effects of the public programs that provide financial aid to small and medium enterprises during times of crisis in Spain. We use different methods to control for potential selection bias. Our results show that the effects of these programs are...

The aim of this study is to analyze the determinants of delisting decisions on the Alternative Investment Market (AIM) in London (United Kingdom) for Small Medium Enterprises (SMEs), examining the differences between family and non-family firms in addition to the impact of the financial crisis....