This paper studies the diffusion and impact of a cost-saving technological innovation — Internet banking. Our theory … affects bank size distribution. Applying the theory to an empirical study of Internet banking diffusion among banks across 50 … findings allow us to disentangle the interrelationship between Internet banking adoption and change in average bank size, and …

This paper reviews what economists have learned about Internet banking. The paper begins by surveying evidence … regarding the fundamental motivations for banks to offer services via the Internet and for their customers to utilize the … services. It considers the experience of and future prospects for so-called “pure-play” Internet banks that conduct virtually …

This article evaluates the quality of Internet banking services in France, and shows quality differences that result … in order to better meet customer expectations. Cet article évalue la qualité des services d'Internet Banking en France …

high quality products and services. This paper demonstrates the QFD application to Internet banking services, which led us … between quality, quality management tools and Internet banking and discusses the complexity of a quality management system for …

In the context of the development of e-commerce on the Internet, a lot of electronic payment systems have been set up … in order to secure online payments. To understand the success of Internet payment systems it is necessary to analyze the … of electronic payment services and banks.Our results provide objective explanations of the success factors of Internet …

operation. This study uses the log data recorded for the mobile app system of Kakaobank, a leading internet bank used by more …

We exploit the staggered expansion of the internet broadband network to firms and bank branches locations in Peru …