Purpose – The purpose of this paper is to examine the relationship between participation in decision making (PDM) and the organizational commitment of Nigerian and American employees working in the public sector environment. A focal concern of this study is the extent to which cultural...

Purpose – This research seeks to explore the potential of ontologies for reorganizing e‐document management in public administration with the aim of supporting administration in organizing cross‐organizational document and information management. Design/methodology/approach – Since...

Purpose – The purpose of this paper is to outline a framework for analyzing healthcare process management projects. By using this framework, it seeks to analyze a system implementation in Ireland. The system aims to standardize healthcare human resource and payroll for the Irish healthcare...

Purpose – The purpose of this paper is to define the skills, systems, and technologies developed post‐business process reengineering (BPR), which the authors refer to as BPR Complementary Competences (BPRCC), and develop and validate a model to evaluate the BPRCC of public sector...

Purpose – The purpose of this paper is to propose a business process reengineering (BPR) approach to a public administration of Italy, to first assess the efficiency of the administration, then to redesign its internal processes, to improve the current performance. Design/methodology/approach...

Purpose This paper aims to study the extent of grey literature (GL) cited in PhD theses submitted to two state universities of Haryana, India, during 2011-2018. Design/methodology/approach This paper is the result of citations analysis of 14,547 citations appended in 126 PhD theses of...

The aim of this article is to link research on market orientation in the field of marketing with the proposals of reform and modernisation made in the administrative and political field. Market orientation in business organisations is a highly topical issue, or even more, it is considered by...

Purpose The Netherlands' national government (Rijksoverheid) is an example of a large public organization that strives to recruit and retain employees from different cultural groups, and aims to reap the benefits of workplace diversity. Research has shown that a major predictor of the...

Purpose – Based on a three‐level digital preservation framework, the purpose of this paper is to suggest a solution for long‐term digital preservation for the public administration sector, in the form of a centralised intermediate repository, on the basis of the concept of cloud computing....