Retail and distribution is the most customer‐focused of all industries. Companies which continuously research the market are more likely to succeed. Discusses reasons for the continued success of Marks & Spencer and J. Sainsbury are discussed. Quality concepts must be rooted in an...

Purpose The purpose of this paper is to examine the antecedents of entrepreneurial opportunity recognition. Design/methodology/approach Questionnaire data were collected from 220 senior tourism business members in Iran. Findings The results show that an individual’s self-efficacy, prior...

Purpose – The purpose of the paper is to revisit the practical worth of different systems thinking tools applied to three different business clients, which may be dismissed by academic researchers as theoretically old fashioned. Design/methodology/approach – The methodologies used are...

Investigates the role of the entrepreneurial personality in the global economy, based on consulting work carried out on one fast‐growing small business, Distant Learning Ltd. Shows how the “dark side” of a personality can affect others. Concludes that self‐awareness is the answer to...