As an organizational behaviour, job performance can be described from two perspectives, namely organizational citizenship behaviour and task performance. To enhance the concept of job performance, especially in servicing jobs (e.g., nursing), recent literature has considered the construct of...

Purpose: The purpose of this study is to examine the organisational capabilities needed for strategic agility among private higher education institutions (HEIs) in Malaysia that are operating in a turbulent business environment. In addition, the study also intends to determine the area of...