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How much do switching costs and local network effects contribute to consumer lock-in in mobile telephony?
Czajkowski, Mikołaj; Sobolewski, Maciej - In: Telecommunications policy : the international journal … 40 (2016) 9, pp. 855-869
Persistent link: https://www.econbiz.de/10011621591
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The "I love o hate them" relationships with cell phone service providers : the role of customer inertia and anger
Carter, Leanne; Gray, David; D'Alessandro, Steven; … - In: Services marketing quarterly 37 (2016) 4, pp. 225-240
Persistent link: https://www.econbiz.de/10011628463
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Wireless charging of mobile phones : PowerKiss and Powermat (2007-2014)
Abetti, Pier A. - In: International journal of technology management : IJTM 70 (2016) 2/3, pp. 218-238
Persistent link: https://www.econbiz.de/10011612796
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Cellular service demand : biased beliefs, learning, and bill shock
Grubb, Michael D.; Osborne, Matthew - In: The American economic review 105 (2015) 1, pp. 234-271
Persistent link: https://www.econbiz.de/10010518811
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Mobile phone customer retention strategies and Chinese e-commerce
Peng, Jianping; Quan, Jing; Zhang, Shaoling - In: Electronic commerce research and applications 12 (2013) 5, pp. 321-327
Persistent link: https://www.econbiz.de/10010505472
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Mobile and fixed broadband access services substitution in Japan considering new broadband features
Nakamura, Akihiro - In: Telecommunications policy : the international journal … 39 (2015) 2, pp. 140-154
Persistent link: https://www.econbiz.de/10011336583
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A gap analysis of customer perceptions and expectations of service quality amongst mobile telephony companies in Ghana
Puni, Albert; Okoe, Abednego Feehi; Damnyag, John B. - In: Journal of management and strategy : JMS 5 (2014) 3, pp. 60-70
Persistent link: https://www.econbiz.de/10010440692
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Encyclopedia of mobile phone behavior
Yan, Zheng (ed.) - 2015
"This book is an authoritative source for scholarly research on the use of mobile phones and how these devices are revolutionizing the way individuals learn, work, and interact with one another"--Provided by publisher.
Persistent link: https://www.econbiz.de/10011728203
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Determinants of customer switching towards mobile number portability
Chadha, Suresh K.; Bhandari, Namita - In: Paradigm : the journal of Institute of Management Technology 18 (2014) 2, pp. 199-219
Persistent link: https://www.econbiz.de/10011760600
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Mobile phone service providers shift to no-contract plans : implications on customer retention
Tesfom, Goitom; Birch, Nancy J.; Culver, Jeffrey N. - In: Services marketing quarterly 39 (2018) 2, pp. 92-107
Persistent link: https://www.econbiz.de/10011859502