Frawley, Shayna; Harrison, Jennifer A. - In: Journal of Management Development 35 (2016) 8, pp. 1045-1055
underexplored implications of gender. Trust repair may be more difficult following violations that are incongruent with the … transgressor’s gender role. Design/methodology/approach This paper reviews research on trust repair, particularly Kim et al. ’s … theory. Findings Trust violations may incur a bigger backlash when they are incongruent with gender roles, particularly for …