We develop variations of the M|G|1 queue to model the process of software maintenance within organizations and use these models to compute the optimal allocation of resources to software maintenance. User requests are assumed to arrive following a Poisson process and a binomial distribution is...

Until very recently, grid computing was popular only in the research arena. However recent business reports suggest that enterprises are working towards implementing enterprise wide grids to share and utilize their vastly distributed computing resources. An important problem that arises in the...

Extreme programming (XP) calls for intense participation by users to ensure that systems are developed to meet current needs, yet be flexible enough to adapt to future needs [Beck, 2000]. In XP projects, it is crucial for developers to align their efforts with those of the users that are...

Recently, an agile software development technique called extreme programming has caught the attention of practitioners and researchers in the software industry. A core practice of extreme programming is pair programming, where two developers work on the same piece of code. We introduce the...

Search advertising marketplace is highly competitive in nature. As such, advertisers have to consider their competitors' responses when making advertising decisions, which concern both bid determination in individual keyword auction instances, and budget allocation over time at the aggregate...