Purpose – The purpose of this paper is to emphasize the multi-ethnic marketplace as the site of the emergence of service nepotism: the practice where employees bestow relational benefits and/or gifts on customers on the basis that they share a perceived common socio-collective identity. The...

Purpose – The aim of this paper is to draw on the social theory of practice to show scenario thinking as an everyday practice and how the practice could be theorised at the meso‐level. Design/methodology/approach – Counterfactual analysis, scenario analysis and peripheral vision are...

Purpose – The purpose of this paper is to propose a conceptual model to unpack the relationship between organisational routines and strategic foresight integration. Design/methodology/approach – Three moderating factors, actors mindfulness, organisational context and organisational...

Purpose – The purpose of this paper is to explore how social enterprises as an emerging organizational form in market economies acquire legitimacy to attract the support of their constituents and stakeholders. Design/methodology/approach – Employing a qualitative case study of ten UK-based...

Purpose The purpose of this paper is to stimulate, shape and extend current discourse on the relevance of dynamic capabilities on firm competitiveness. Design/methodology/approach The authors delineate current debates on dynamic capabilities and synthesize them to develop some propositions and a...