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out the correlation between retail customer service and sales of the retail outlet, this study has been undertaken. The … satisfaction levels with respect to retail services and to find out impact of retail services on sales. Finally there are …
Persistent link: https://www.econbiz.de/10012832668
Persistent link: https://www.econbiz.de/10013352903
theory states that incremental retail sales generated by promotional price discounts are entirely incremental to the …-period reduction in sales (dip) either in the short or long-term, nor is there a reduction of sales for competing brands, nor is there … a reduction of sales for the promoted item in competing retailers. It is a Complete Category Expansion Effect (CCEE …
Persistent link: https://www.econbiz.de/10014036587
This paper develops more accurate and robust baseline sales estimates (sales in the absence of price promotion) using a … aggregated (chain-level) vs. disaggregated (store-level) point-of-sale (POS) data to estimate baseline sales and to measure … propose two tests to determine the superiority of a particular baseline estimate: the minimization of weekly sales volatility …
Persistent link: https://www.econbiz.de/10014043640
In a viral marketing campaign an organization develops a marketing message, and stimulates customers to forward this message to their contacts. Despite its increasing popularity, there are no models yet that help marketers to predict how many customers a viral marketing campaign will reach, and...
Persistent link: https://www.econbiz.de/10013117006
We investigate the impact of store capacity and extent of inter-product substitution in a retailer's assortment on the optimal timing and depth of price promotions using a two step approach. First, a survey of price promotions within the shampoo and detergent assortments of four mass-market...
Persistent link: https://www.econbiz.de/10013118111
In order to shape the customers' image about a retailer, a retail brand or a retail format, the retail company may appeal, in addition to the marketing tools, to the corporate culture (the company's own perspective) and the company's reputation (how the company is perceived by the public)....
Persistent link: https://www.econbiz.de/10013085224
Shopping cards as well as customers' clubs related to retailers are often investigated in literature. While the perception and the effects of those marketing instruments have been often discussed in western countries, there is a lack of studies for eastern European countries. The present study...
Persistent link: https://www.econbiz.de/10013089388
Purpose – Corporate social responsibility is becoming increasingly important in the retailing industry, whereby retailers are frequently criticized for socially irresponsible business practices by mass media and consumer advocacy groups. The purpose of this research is to find out which retail...
Persistent link: https://www.econbiz.de/10013076142
This study investigates the strategic effect of return policies in a dual-channel supply chain, in which a manufacturer can sell products directly to end customers and indirectly via an independent retailer. The manufacturer decides whether to implement a return policy in either the direct or...
Persistent link: https://www.econbiz.de/10012838822