The four dimensional space-time paradigm is cohesive and inclusive, and better identifies the major constraints on goods and/or services production. It is intended to analyze and synthesize both the similarities and differences among industries and companies positioned in matrix categories, and...

Recent interdisciplinary research suggests that customer and technological competencies have a direct, unconditional effect on firms' innovative performance. This study extends this stream of literature by considering the effect of organizational competencies. Results from a survey-research...

Recent interdisciplinary research suggests that customer and technological competencies have a direct, unconditional effect on firms' innovative performance. This study extends this stream of literature by considering the effect of organizational competencies. Results from a survey-research...

Blockchain is a form of distributed ledger technology. While it has grown in prominence, its full potential and possible downsides are not fully understood yet, especially with respect to Operations Management (OM). This article fills this gap. After briefly reviewing the technical foundations,...

The objective of the paper is to analyze aspects of operations management of services, and on this basis to develop guidelines for further investigations. There are differences between services and goods in terms of marketing, but from a production point, the differences are only at the output...

This scientific paper explores operational management strategies aimed at achieving sustainable productivity growth in manufacturing organizations. Productivity, a key driver of competitiveness and success, is intricately linked to the concept of sustainability in today's dynamic business world....

In modern conditions, quality management is already becoming a managerial function like any other function in the organization, as employees from all sectors and all departments should participate in it.The involvement of all employees in the organization contributes to total quality management....