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Quality perception of accounting firm customers

Mainardes, Emerson Wagner; Sousa, Gerlane da Silva - In: International journal of quality and service sciences 14 (2022) 4, pp. 671-691

Persistent link: https://www.econbiz.de/10013454251

Revitalising town centre commerce : an exploratory study of drivers relating to resistance

Ingarao, Aurore; Kaswengi, Joseph - In: Brand, Label, and Product Intelligence : Second …, (pp. 51-72). 2022

Persistent link: https://www.econbiz.de/10013338047

How fair is the handling of the claimant customer? : a comparison between the e-mail and telephone channels

Tahali, Sara; Yildiz, Hélène - In: Brand, Label, and Product Intelligence : Second …, (pp. 129-141). 2022

Persistent link: https://www.econbiz.de/10013338063

Modeling citizens satisfaction with higher education : a case study of Rijeka

Delibasic, Milica; Ivanis, Marija; Pupavac, Drago; … - In: Montenegrin journal of economics 18 (2022) 4, pp. 141-154

Persistent link: https://www.econbiz.de/10013428910

Working in the informal sector in Togo : choice or constraint?

Ayira, Korem - In: The European journal of development research 34 (2022) 5, pp. 2598-2623

Persistent link: https://www.econbiz.de/10013433287

Banking goes digital : the main determinants of the clients' satisfaction and trust toward fintech-based services

Rhanoui, Salma - In: International journal of economics and financial issues … 12 (2022) 5, pp. 10-20

Persistent link: https://www.econbiz.de/10013433314

The influence of transaction cost variables on e-buyer satisfaction and loyalty : an e-business-to-consumer retailer context

De Meyer-Heydenrych, Christine; Struweg, Ilse - In: Journal of economic and financial sciences : JEF 14 (2021) 1, pp. 1-10

Persistent link: https://www.econbiz.de/10013363207

Will destination image drive the intention to revisit and recommend? : empirical evidence from golf tourism

Cham Tat Huei; Hwa, Jacky Cheah Jun; Hiram Ting; Memon, … - In: International journal of sports marketing & sponsorship 23 (2022) 2, pp. 385-409

Persistent link: https://www.econbiz.de/10013369902

Job delight : development and validation of a new construct

Judeh, Mahfuz; Abed, Suzan; Gali, Nazha - In: International journal of business performance … 23 (2022) 3, pp. 285-303

Persistent link: https://www.econbiz.de/10013440059

Percepção e qualidade : o acesso à internet banda larga e a avaliação dos consumidores à luz da teoria da perspectiva

Santos, Paulo Sávio Leite; Corseuil, Carlos Henrique; … - 2022

This study aims to verify the effect of the download data transmission rate on the degree of satisfaction of consumers … data from Satisfaction and Perceived Quality Surveys conducted annually and measurements collected in modems installed in … perspective of first cognitive characteristic, the results suggest that consumers assess their satisfaction with service from a …

Persistent link: https://www.econbiz.de/10013440346