Rigby, John; Kobussen, Glen; Kalagnanam, Suresh; … - In: International Journal of Productivity and Performance … 70 (2021) 8, pp. 2374-2392
Purpose: The purpose of this study is to examine the design, development and implementation of responsibility centre management at a mid-sized Canadian university, within the context of decentralized decision-making. More specifically our study focused on the design, development and...