We study the robustness of reputation management systems against distortions in rating behavior. In a laboratory trust … experiment with reputation management, we mimic a positive bias by exclusively offering the option to rate positively or to give … no rating. As predicted by theoretical considerations, this bias leads to significantly less trust than a system that …

measures: the implementation of a reputation system, asking agents directly to act prosocially, and a taking frame. I run … is joint work with Claudia Keser, we analyze if the fostering impact of reputation systems on prosocial behavio... …

knowledge. We test this result in a laboratory experiment. The data cannot confirm the predicted welfare dominance of private …