Cover -- Endorsement Page -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- List of Figures -- Foreword -- TLS Continuum Empowerment Model Acronyms -- Introduction -- Chapter 1 How Do We Define Empowerment? -- Suggested Activity -- Empowerment Is the Result of:...

"Foreword The theme of this book is increasing human resource (HR) excellence through the use of Six Sigma processes and approaches, and it could not be more relevant in today's business climate. The intense competition that firms face requires them to reduce waste and to maximize their quality,...