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Performing audits in a service company that is implementing lean and ISO 14001 for environmental sustainability : a case study from Italy
Chiarini, Andrea; Cobelli, Nicola - In: Embracing Sustainability Management Through Excellence …, (pp. 194-199). 2024
Persistent link: https://www.econbiz.de/10014584574
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LEVERAGING LEAN IN OUTPATIENT CLINICS : creating a cost effective, standardized, high quality ... patient-focused operation
PROTZMAN, CHARLES. - 2017
Persistent link: https://www.econbiz.de/10013183078
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Making sense of quality philosophies
Fredriksson, Maria; Isaksson, Raine - In: Total quality management & business excellence : an … 29 (2018) 12, pp. 1452-1465
Persistent link: https://www.econbiz.de/10011919007
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Lean service : a contingency perspective
Fenner, Sophie; Netland, Torbjørn H. - In: Operations management research : OMR ; advancing … 16 (2023) 3, pp. 1271-1289
Persistent link: https://www.econbiz.de/10014425904
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Lean service and its implications in the quality of the service of the aircraft industry companies : a systematic review of the literature
Quiroz-Flores, Juan Carlos; Cabrera-Bonilla, Jesús; … - In: International journal of productivity and quality … 42 (2024) 2, pp. 170-187
Persistent link: https://www.econbiz.de/10015065593
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Lean management in hospitality : methods, applications and future directions
Rauch, Erwin; Matt, Dominik; Linder, Christian - In: International journal of services and operations … 36 (2020) 3, pp. 303-326
Persistent link: https://www.econbiz.de/10012256793
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The effects of lean thinking on service workers value productivity: a conceptual framework
Jaaron, Ayham A. M.; Backhouse, Chris J. - In: International journal of quality and innovation 2 (2012/14) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10009791793
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Transforming into a Lean Six Sigma enterprise through ISO 9001 standard-based quality management system
Karthi, S.; Devadasan, S.; Selvaraju, K.; Sreenivasa, C. G. - In: Journal of enterprise transformation : a joint … 4 (2014) 2, pp. 100-122
Persistent link: https://www.econbiz.de/10010363410
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A proposed audit pattern for the shop-floor processes in TQM, Lean Six Sigma and ISO 9001 environments
Chiarini, Andrea; Vagnoni, Emidia - In: International journal of services and operations management 18 (2014) 2, pp. 159-178
Persistent link: https://www.econbiz.de/10010393863