Sweis, Rateb; Diab, Hannah; Mahmoud Saleh, Firas Izzat; … - In: Benchmarking: An International Journal 23 (2016) 5, pp. 1207-1226
Purpose – Since conducting the literature review revealed that assessing quality in secondary schools has been an unexplored territory, and where most educational service quality research studies have mainly focussed on assessing quality from a student’s perspective in higher education,...