Healthcare : where do we stand? -- Making healthcare work : understanding root causes -- A patient-centered resource management approach : balancing demand and supply -- Making healthcare work : a comprehensive and integrated solution -- Implementing patient-centered care -- Emphasizing wellness...

Purpose – The purpose of this paper is to examine the use of specific supply chain information technologies (IT) for e‐commerce, e‐procurement, and enterprise resource planning (ERP), when implementing lean practices to achieve mass customization (MC) performance. The study further...