The UK Government see digital interactive television (DiTV) as an effective delivery platform for health information. This study examines use of a one‐way DiTV video‐conferencing facility whereby the public received advice from a nurse visible on their TV. A multi‐method approach was used,...

The authors propose a concept of “search disclosure” to assist in the understanding of the willingness of a user to moderate their digital information seeking behaviour as a result of the perceived anonymity afforded at the point of searching and information consumption. Differences in the...

Examines statistically the public's use and attitudes towards interactive and personal health services via an online questionnaire survey and enhances these data with an expert assessment of a number of consumer health sites and their services. Over a period of three weeks more than 1,300 people...

An online survey was conducted among 800 readers of Arab electronic newspapers resident in different parts of the world. The aim of the survey was to obtain baseline data about the readership for such newspapers, readers’ opinions about these publications, and antecedents of overall...

This paper attempts an overview of the literature on issues relating to the electronic provision of health information for the consumer, to provide a context for current work being undertaken by the Internet Studies Research Group (ISRG) examining the impact of various electronic platforms....

A marketing efficiency model was applied to the analysis of the use of Web sites by the three major political parties (Conservatives, Labour, and Liberal Democrats) in the UK during the 2001 general election. Data were collected through face‐to‐face interviews with the Web project managers...

During an evaluation of a digital interactive consumer health television channel (NHS Direct) on Kingston Interactive Television the prominence of the channel’s menus regarding the interactive element of its service diminished considerably over a period of four months. During this time the use...