Purpose – The purpose of this paper is to understand how, why and what citizen‐focused services local authorities might consider and deliver on digital interactive television (DiTV). In trying to make interaction with local government more joined up and easier for the citizen, digital...

Purpose – At the English local authority level, there has been significant investment in e‐government infrastructure (e‐channels) in the last five years, but take‐up of these e‐channels is low. This paper aims to look at e‐citizen, a £3 million project funded by the Department for...

Purpose – The purpose of this paper is to describe the eAdmissions National Project and provide some insights into a selection of the forms of research which have been conducted to inform the Project effectively. Design/methodology/approach – Four different kinds of studies are described as...

Purpose – An online survey was carried out with the purpose of finding out the extent to which internet users subscribe to online dating services. The paper aims to assess users' experiences of such services and their eventual outcomes. Design/methodology/approach – Data were obtained...

Purpose – This article is an edited version of a report commissioned by the British Library and JISC to identify how the specialist researchers of the future (those born after 1993) are likely to access and interact with digital resources in five to ten years' time. The purpose is to...

Purpose – The purpose of this paper is to show how the blurring of public and private spheres is among the changes associated with the phenomenon of blogging. In linking this to theories of globalization shows more clearly how new media transformations have macro as well as micro significance....

Purpose – The purpose of this paper is to examine the rhetoric and reality of the impact of political blogs in the specific context of American politics, where online, mainstream media and academic accounts suggest blogs have had significant impacts on political communication....

Purpose – The purpose of this paper is to offer greater insight in the role of blogs in the creation of a more transparent news media system and a more democratic political reality. Design/methodology/approach – Framing theory is employed as a conceptual tool to re‐interpret existing...

The UK Government see digital interactive television (DiTV) as an effective delivery platform for health information. This study examines use of a one‐way DiTV video‐conferencing facility whereby the public received advice from a nurse visible on their TV. A multi‐method approach was used,...