Purpose: This paper aims to analyze the debate related to the strategic role of information in the industrial service business, that is, whether information is a resource that could and should be protected. The connection between manufacturers’ servitization and management strategy literature...

Purpose – The purpose of this paper is to analyze how the service infusion literature explains competitive advantage through services. The four strategic management theories – competitive forces, the resource-based view, dynamic capabilities, and relational view – are applied in the...

Cover -- Guest editorial -- The future of the Internet of Things: toward heterarchical ecosystems and service business models -- Creating a service platform - how to co-create value in a remote service context -- Adoption of the Internet of Things technologies in business procurement: impact on...