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Consumers' perceived effective...
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71
The role of
servicescape
and image perceptions of customers on behavioral intentions in the hotel industry
Durna, Ufuk
;
Dedeoğlu, Bekir Bora
;
Balikçioglu, Sevgi
- In:
International journal of contemporary hospitality management
27
(
2015
)
7
,
pp. 1728-1748
Persistent link: https://www.econbiz.de/10011477056
Saved in:
72
The gloom of the COVID-19 shock in the hospitality industry : a study of consumer risk
perception
and adaptive belief in the dark cloud of a pandemic
Foroudi, Pantea
;
Tabaghdehi, S. Asieh H.
;
Marvi, Reza
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425708
Saved in:
73
Role of customer satisfaction as a mediator between sensory marketing and customer loyalty : a case of Pakistani restaurant industry
Satti, Zoya Wajid
;
Babar, Samreen Fahim
;
Parveen, Shagufta
- In:
Journal of international food & agribusiness marketing
35
(
2023
)
5
,
pp. 559-581
Persistent link: https://www.econbiz.de/10014444377
Saved in:
74
The antecedence of customer loyalty in traditional
restaurants
in East Java, Indonesia
Susanti, Christina Esti
- In:
International journal of process management and …
4
(
2014
)
1
,
pp. 22-35
Persistent link: https://www.econbiz.de/10010390788
Saved in:
75
Impact of hotel attributes, service quality and brand image on customer satisfaction among diners at a fine dine restaurant : evidence from India
Rai, Hithesh
;
Prabhu, H. Mahesh
- In:
International journal of business excellence : IJBEX
26
(
2022
)
4
,
pp. 425-437
Persistent link: https://www.econbiz.de/10013198315
Saved in:
76
Perceptions of customers regarding their expectations of service quality in South African full-service
restaurants
Naude, Petro
;
Rudansky-Kloppers, Sharon
- In:
International business and economics research journal
15
(
2016
)
2
,
pp. 55-67
Persistent link: https://www.econbiz.de/10011701215
Saved in:
77
The value of measuring customer satisfaction
Cho, Jihoon
;
Aribarg, Anohca
;
Manchanda, Puneet
-
2017
-
This version: January 2017
Persistent link: https://www.econbiz.de/10011741909
Saved in:
78
The role of sacrifice and service quality in the Indian restaurant industry
Kushwah, Prabhat Kumar Singh
;
Singh, Pankaj Kumar
- In:
International journal of business excellence : IJBEX
23
(
2021
)
2
,
pp. 153-170
Persistent link: https://www.econbiz.de/10012506643
Saved in:
79
The influence of service quality, product quality, price, and innovation on customer loyalty at satay restaurant with the customer satisfaction as an intervening variable
Mulady, Rifda Zahida
;
Sumadi
-
2023
Persistent link: https://www.econbiz.de/10014325903
Saved in:
80
Effects of service quality and customer satisfaction on repurchase intention in
restaurants
on University of Cape Coast Campus
Mensah, Ishmael
;
Mensah, Rebecca Dei
- In:
Journal of Tourism, Heritage & Services Marketing : JTHSM
4
(
2018
)
1
,
pp. 27-36
Persistent link: https://www.econbiz.de/10011892717
Saved in:
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