This study aims to analyze the effect of service quality toward satisfaction and customer loyalty for PT. BNI (Persero …) Tbk, Aceh Province. The article also analyses customer satisfaction as a mediator variable between service quality and … that service quality has a significant and positive effect toward satisfaction and customer loyalty for PT. BNI (Persero …

Today universities face a very competitive arena and the stakeholders’ engagement and satisfaction, they are both …, work placements. The entrepreneurial engagement and satisfaction can be investigated through questionnaires, interviews and …, if the satisfaction is high, the advocacy for the university can imply sponsorships and partnerships for research …

This paper measures satisfaction with a cultural event following an innovative approach by differentiating between the … visitors) were interviewed on their overall satisfaction and on different aspects of their visiting experience. Multivariate … importance of both the core and the peripheral product in measuring satisfaction with a cultural event, thereby highlighting …

to examine their impact on customer satisfaction and brand loyalty. A sample size of 198 respondents was chosen from … perceived values associated with automobiles and their impact on customer satisfaction and brand loyalty. AMOS was used to … loading during the confi rmatory factor analysis. Then structural modelling was conducted on a full model and satisfaction as …