The insurance industry is built on risk classification, grouping insureds into homogeneous classes. Through actions such as underwriting, pricing and so forth, it differentiates, or discriminates, among insureds. Actuaries have responsibility for pricing insurance risk transfers and are...

Customer churn, which insurance companies use to describe the non-renewal of existing customers, is a widespread and expensive problem in general insurance, particularly because contracts are usually short-term and are renewed periodically. Traditionally, customer churn analyses have employed...

Bundled insurance contracts, providing protection based on several loss coverages, are attractive because they allow insurers to focus on the needs of the policyholder. A common contract feature is a deductible set so that the insurance pays the excess over the deductible of the sum of losses...