Similar Search Results

How online search behavior is influenced user-generated content on review websites and hotel interactive websites

Herrero, Ángel; San Martín, Héctor; Hernández, José M. - In: International journal of contemporary hospitality management 27 (2015) 7, pp. 1573-1597

Persistent link: https://www.econbiz.de/10011476110

The influence of online reviews to online hotels booking intentions

Zhao, Xinyuan; Wang, Liang; Guo, Xiao; Law, Chun Hung … - In: International journal of contemporary hospitality management 27 (2015) 6, pp. 1343-1364

Persistent link: https://www.econbiz.de/10011403403

Shaping social media analytics in the pursuit of organisational agility : a real options theory perspective

Zhang, Minhao; Wang, Yichuan; Olya, Hossein - In: Tourism management : research, policies, practice 88 (2022), pp. 1-11

Persistent link: https://www.econbiz.de/10013194285

Enhancing hotel knowledge management : the influencing factors of online hotel reviews on travellers' booking intention

Xia, Yufan; Chan, Hing Kai; Zhong, Lina; Xu, Shuojiang - In: Knowledge management research & practice : KMRP ; an … 20 (2022) 1, pp. 34-45

Persistent link: https://www.econbiz.de/10013177996

Antecedents of online word-of-mouth reviews on hotels

Moliner-Velázquez, Beatriz; Fuentes-Blasco, Maria; Gil … - In: Journal of hospitality and tourism insights 5 (2022) 2, pp. 377-393

Persistent link: https://www.econbiz.de/10013189280

Analysing reviews in the Web 2.0 : small and medium hotels in Portugal

Chaves, Marcirio Silveira; Gomes, Rodrigo; Pedron, … - In: Tourism management : research, policies, practice 33 (2012) 5, pp. 1286-1287

Persistent link: https://www.econbiz.de/10009540742

Facebook as international eMarketing strategy of Taiwan hotels

Hsu, Yu-lun - In: International journal of hospitality management 31 (2012) 3, pp. 972-980

Persistent link: https://www.econbiz.de/10009544267

Designing a framework for e-WOM and online reviews adoption for online reservations in the hotel industry in the Egyptian context

Elsaghier, Niveen - In: International journal of business & management : IJoBM 8 (2020) 2, pp. 25-52

Persistent link: https://www.econbiz.de/10012395620

Managing Negative Word-of-Mouth on Social Media Platforms : The Effect of Hotel Management Responses on Observers’ Purchase Intention

Nee, Ines - 2016

Ines Nee makes important key contributions to service recovery research by analyzing the effect of management response content towards negative online customer reviews on the observer’s purchase intention. This study is the first to provide a conceptual basis of observers’ behavioral...

Persistent link: https://www.econbiz.de/10012397865

Deconstructing persuasiveness of online hotel review platforms

Ajanovic, Edina; Çizel, Beykan - In: Tourism analysis : an interdisciplinary tourism & … 25 (2020) 2/3, pp. 319-333

Persistent link: https://www.econbiz.de/10012438172