Online outsourcing involves outsourcing of tasks from clients to workers all over the world via digital platforms like Upwork, Freelancer and Fiverr. Millions of workers in developing countries are already involved, and governments and donor agencies are starting online outsourcing initiatives...

To increase the value and reduce the costs and risks of global software outsourcing, clients and developers are 'synching': building congruence along six identified 'COCPIT' dimensions. Case studies from a longitudinal research project identify practical synching strategies used by North...

Many developing and transitional economies (DTEs) have become active or interested in software exports. This paper analyses the experiences of the three largest exporters – India, Ireland and Israel. It develops a 'Software Export Success Model' on the basis of that analysis. It uses the model...

that disperses processes to different locations. This paper presents a global software project case study, in which development work was divided between the UK and India. It focuses on two issues: the uncertainties that arise because of differences between project locations, and the coordination...