Ma, Zhengwei; Ma, Luying; Zhao, Jinkun - In: Global Journal of Business Research 5 (2011) 2, pp. 73-83
In the global bank sector, cost savings potential and speed of information transmission are reason to rapidly develop E-banking. In China, there are 130 commercial banks, most of which supply E-banking service to their customers. This paper analyzes factors that influence E-banking quality in...