Purpose: In heterogeneously segmented markets, collaborating with product users in product innovation is important for … innovation to producers increases more significantly than that of embedded user innovators.Originality/value: This is the first …

As it becomes apparent that users are an important source in innovation in society and in individual organizations …, scholars are realizing that user-directed innovation policy might contribute to improving social welfare. How such policy might … makerspaces is a effective form of user-supporting innovation policy …