. Explores these opportunities within the context of the travel and tourism industry.  …

Draws on the extant literature in the areas of services marketing, sport tourism and service quality to present a range … service quality in a sport‐tourism context. Emphasis is placed on the multidimensional nature of the issues involved. Generic … service and quality concepts and models are tailored to sport tourism through a range of examples. More in‐depth illustrations …

were then tested in one higher education organisation ( n = 205) and in the tourism and hospitality industry with …

innovation paradigm in order to analyze its impact on tourism firm management. Design/methodology/approach – First, previous work … one to suggest that tourism firms may strategically leverage virtual communities to build strong customer relationships … innovation schemes with tourism industry. Originality/value – Despite a number of limitations, the work offers a deeper picture …

international auto racing (AR) events can be sectioned to release each group’s behavioural perspectives around their tourism … agendas and varying degrees of local tourism acceptance. Findings – Inbound event tourists self-select into one of six … psychologically framed AR sport groupings, and exhibit micro-differences that can then be used to align local tourism around future …

Purpose – The purpose of this paper is to present a moderated model of sport tourism as an economic development … generator from a destination marketing perspective. The model takes into account the differing roles of sport tourism segments … on the relationship between motivators of sport tourism and destinations outcomes. Design/methodology/approach – This …

investigating the factors affecting the adoption of destination management systems (DMS) by various tourism stakeholders in Greece … affecting the tourism stakeholders' decision to adopt DMS. In addition, a nationwide survey was conducted measuring the … private and public tourism organizations, which highlight the need to manage the different (and sometimes conflicting …

Tourism is not very much integrated in the public sector. Strategic Alliances between tourism and transportation could …

Purpose – The objective of this paper is to provide a backdrop to the Worldwide Hospitality and Tourism Themes (WHATT …) theme issue on developments in hospitality and tourism in India and its contribution to economic growth. Design …/methodology/approach – The paper narrates the growth potential of tourism in India and provides a perspective on the conduct of a roundtable …

Purpose – The paper aims to provide a holistic perspective on various dimensions of sustainable tourism. The discussion … tourism, strengths of the industry, challenges faced and policy implications for the government. Findings – The paper explores … the economic importance of sustainable tourism by outlining the strengths and challenges of the Indian tourism industry …