placing an order on an e-commerce platform are notified about the estimated delivery date. Consequently, after receiving the … dissatisfaction towards the seller. In case of delays in order fulfilment, the customers mostly give negative feedback along with poor … is to adopt a resilient order fulfilment approach by identifying the optimal set of sellers based on fulfilment cost …

continuously developing new approaches for online order fulfillment and last-mile logistics. Further shortening lead times is … integrated order fulfillment in grocery retailing. We empirically identify decision-relevant costs for order processing in stores … and develop an approach for the evaluation of overall fulfillment costs. Our work considers the order assignment to …