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We experimentally study the effect of the mode of digital communication on the emergence of trust in a principal-agent relationship. We consider three modes of communication that differ in the capacity to transmit nonverbal content: plain text, audio, and video. Communication is pre-play,...
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Promises are prevalent in many economic environments. They offer the opportunity to honor future obligations when … promise keeping is observable. This paper studies the value of transparency and asks whether promises still work if such … transparency is missing. We focus on the context of campaign promises where institutional environments, for example, quality of the …
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We introduce a novel incentive program aimed at decreasing school absenteeism based on the effect of voluntary promises … school absences. Our findings suggest that voluntary promises coupled with small gifts are effective in influencing behaviour …
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