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Menschenversteher : wie emotionale künstliche Intelligenz unseren Alltag erobert

Ait Si Abbou, Kenza - 2023 - Originalausgabe

Verlagsinfo: Roboter und Gefühle - eine folgenreiche Beziehung. Die weltweit renommierte Robotik-Expertin und Bestseller-Autorin Kenza Ait Si Abbou über die wachsende Bedeutung und den Einfluss von Künstlicher Intelligenz bei der Erkennung und Nutzung menschlicher Emotionen - ein ebenso...

Persistent link: https://www.econbiz.de/10014329844

Seeking empathy or suggesting a solution? : effects of chatbot messages on service failure recovery

Haupt, Martin; Rozumowski, Anna; Freidank, Jan; Haas, … - In: Electronic markets : EM ; the international journal of … 33 (2023) 1, pp. 1-22

Persistent link: https://www.econbiz.de/10014437283

Loquacity and visible emotion : ChatGPT as a policy advisor

Biancotti, Claudia; Camassa, Carolina - 2023

Persistent link: https://www.econbiz.de/10014439091

Emotional expression by artificial intelligence chatbots to improve customer satisfaction : underlying mechanism and boundary conditions

Zhang, Junbo; Chen, Qi; Lu, Jiandong; Wang, Xiaolei; … - In: Tourism management : research, policies, practice 100 (2024), pp. 1-19

Persistent link: https://www.econbiz.de/10014457628

Artificial intelligence-generated virtual influencer : examining the effects of emotional display on user engagement

Yu, Joanne; Dickinger, Astrid; So, Kevin Kam Fung; … - In: Journal of retailing and consumer services 76 (2024), pp. 1-10

Persistent link: https://www.econbiz.de/10014460786

Bots with feelings : should AI agents express positive emotion in customer service?

Han, Elizabeth; Yin, Dezhi; Zhang, Han - In: Information systems research : ISR 34 (2023) 3, pp. 1296-1311

Persistent link: https://www.econbiz.de/10014384236

An ensemble-based machine learning model for emotion and mental health detection

Jonnalagadda, Annapurna; Rajvir, Manan; Singh, Shovan; … - In: Journal of information & knowledge management : JIKM 22 (2023) 2, pp. 1-24

Persistent link: https://www.econbiz.de/10014387881

What is behind housing sentiment?

Biktimirov, Ernest N.; Sokolyk, Tatyana; Ayanso, Anteneh - In: Finance research letters 60 (2024), pp. 1-7

Persistent link: https://www.econbiz.de/10014490440

Research on the influence of social media emotion on information behaviour in information security events

Wu, Qiuyao; Yin, Jun; Ge, Shilun - In: Journal of information & knowledge management : JIKM 22 (2023) 5, pp. 1-16

Persistent link: https://www.econbiz.de/10014494705

Trust in the chatbot : a semi-human relationship

Ltifi, Moez - In: Future Business Journal 9 (2023) 1, pp. 1-12

Today, the use of chatbots for different functions in various industries has become a very interesting business for companies. Chatbots are promising types of interfaces. It is therefore necessary to understand how customers interact with retailers' interfaces in order to provide them with a...

Persistent link: https://www.econbiz.de/10014505931

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