The evaluation of training programmes is discussed: objectives must be defined and a proper experimental design must be used. The article describes a field study in “Self‐esteem Training” which was also used to examine the application of the Solomon four group design. It was shown that...

Illustrates the results accomplished by an ad hoc committee established at a bank to conduct training throughout the organization, with particular emphasis on providing quality customer service. The ad hoc committee proved to be more effective and efficient than the addition of a training...

Female nursing supervisors and subordinate nurses in an American hospital were given questionnaires to see if there was a link between sex‐role behaviour and leadership style. It is concluded that a form of job stereotyping exists, since individuals in supervisory positions are perceived by...