Information generated in online markets can affect both buyers’ and sellers’ expectations and therefore their choices. In this research, we investigate the effect of market information, generated in online auction markets, on buyers’ expectations and choices. To clear large inventories,...

As a way to mitigate the impact of intrusive online advertising on users, ad-blockers have risen in prominence over the past few years. Initially dismissed by the online advertising industry as inconsequential, ad-blockers have evolved from a mere plugin tool on browsers to full-fledged...

Mobile application developers switch their monetarization strategies (between paid and free) for strategic purposes. We investigate the determinants and consequences of app developers' switching behavior between paid and free strategies over time. Using large-scale daily app rank data from the...

We develop an information-based perspective on organizational sources of competitive advantage, linking information quality theory to key tenets of strategic management. Competitive advantage resides in the capacity to sense and make sense of information, and to grow this capacity over time. We...

This paper uses data from two online shopping platforms to investigate the impact of an embedded question and answer system on product sales. This research problem is important as online marketplaces are increasingly incorporating the questioning and answering capability. Yet, the economic...

Firms have considered various forms of incentives for writing reviews, including the use of extrinsic rewards to attract reviewers. Relatedly, this paper studies the implications of monetary incentives for writing online reviews. We encountered a natural experiment design where one review...

Choice of market mechanism is a key for success for any online marketplace. In recent years, as P2P lending has seen phenomenal growth, leading P2P lending platforms have used various market mechanisms, and in some cases, switched from one mechanism to another, chasing higher market share and...