Early in the COVID-19 pandemic in 2020, the medical product industry faced an unprecedented demand shock for personal protective equipment (PPE) such as face masks, face shields, disinfectants, and gowns. In response, many companies from different industries built ad hoc supply chains for these...

The emergence of digital technologies across all aspects of operations management has enabled shifts in decision making, shaping new operational dynamics and business opportunities. The associated scholarly discussions in information systems and operations management span digital manufacturing,...

Purpose: The purpose of this paper is to extend the understanding of supply chain management (SCM) competencies by splitting them into individual and organizational components and measuring their impact on SCM performance. Design/methodology/approach: Hypothesized relationships are tested using...