Online grocery shopping is an emerging trend in Pakistan. With an increase in adoption of ecommerce technologies, grocery shopping is also experiencing new trends and opportunities. This study explores the prospects for online grocery shopping in Pakistan in the light of five key variables that...

The world is coming up with new solutions to old problems in order to improve efficiency and effectiveness in public service delivery. Public-Private Partnership (PPP) is a relatively new form of participatory governance. Th is approach is linked with New Public Management (NPM) and, since its...

The purpose of this study is to examine the role of Entrepreneurial Orientation (EO) in determining the Enterprise Performance (EP) during Covid-19. Moreover, in context of this relationship, the mediating role of Entrepreneurial Competencies (EC) has also been investigated in influencing the EO...

With the expansion of e-commerce, E-Service Quality is becoming increasingly important. The study aims to investigate the relationship between e-service quality dimensions and customer satisfaction in B2C online shopping in Pakistan emphasizing the customer's perspective. A total of five...

With the increasing pressures and demands from the public sector to be more efficient andeffective and accountable, the idea of Public Service Motivation (PSM) and OrganizationPerformance (OP) has become more relevant and critical. This quantitative researchhypothesizes that PSM leads towards...

Leadership is one of the key roles used in any organization. Transactional leadership and Transformational leadership are two key styles who gain immense importance from past few decades. This study is about these two leadership styles having impact on employee’s performance in FMCG industry...

This study seeks to examine the moderating role of organizational culture between Paternalistic Leadership Style and organizational commitment in the banking setting. This is an explanatory study based on 345 employees working in two private banks located in Lahore, Pakistan by using stratified...

The sensitivity and importance of public sector organizations in general or the civil service in particular is high, particularly in democratic political environments. Their responsiveness and accountability towards the masses is one of the key requirements in terms of effective and efficient...

The idea of e-governance is being appreciated and worked upon at various levels, however, this research focuses on the need of various workings before e-governance mechanisms can actually be made operational. The literature suggests that any policy or reform that does not cater the local context...

This study attempts to measure the extent to which Total Quality Management (TQM) is being implemented in Public Sector Higher Education Institutions of Pakistan. The study following a quantitative approach is based on data collected through a questionnaire. The Cronbach's Alpha for this...